Keeping you up to date

Every business is built in a unique way. Often this means there are different offices and team members in various locations around the world, and whilst there may be standardised client processes and procedures, how we work with each office can vary.

From local nuances to team preferences, new languages to changes in regulation(s), all offices and team members should be treated as importantly as the first, and shown the same level of care and respect when collaborating. This can mean that some processes change, we need to present our ideas to more than one stakeholder and/or repositioning the work we’re doing, highlighting new information to showcase its meaning and return – which, as we know, can vary between roles and seniority.

When I interviewed to join ADPR a few years ago, one of the questions on my list was, “what does the training plan look like?”

Coming from a predominantly corporate background, where training budgets are decided centrally and sometimes based on blanket needs across the business, I braced myself for an answer that might imply a limited budget.

I was wrong. The answer I got was, “we don’t have a budget for training.” The answer was delivered with a beaming smile. Not quite what I was expecting - in my experience, this type of news is usually delivered with an avoidance of eye contact and shifting body language.