Using GA4 to measure PR success
22.08.2023

From insights to impact: Using GA4 to measure PR success

As PR professionals, having access to data to measure the impact of campaigns is critical. As the digital landscape continues to evolve and with Google’s recent move to Google Analytics 4, we take a look at what businesses need to know to successfully navigate the new world of GA4 and how to master analytics to maximise PR campaigns.

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Phone with Threads logo on pink background with social images scattered around
18.07.2023

Should my brand be on Threads? Pros and cons for business

The recent launch of Threads this month seems to have taken the world by storm, with over 100 million people signing up to the new social media app in its first 5 days, making it the fastest growing app in history!

With so many people signing up, no doubt you’re wondering if it’s the right move for your brand to join the platform too. As with any business decision, there’s a long list of pros and cons to consider, so let’s take a look at some before you decide if Threads is worth your valuable time and energy.

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Chatbot in middle of speech bubbles
11.07.2023

The AI edge: Four ways AI can elevate customer service

Having amazing customer service can be the difference between winning new customers and retaining existing ones, or face losing out to your competitors! However, it can be expensive and inefficient, with employees’ time spent dealing with menial and mundane tasks, keeping them from supporting those customers that really need help. Here’s where AI can step in and help improve customer service ...

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