21.02.2024

What makes a good PR campaign?

Good PR campaigns take a lot of time and effort! When done right, running a successful PR campaign can be game-changing for any business – they can attract positive media attention and create a positive relationship with your target audience. When done badly they can negatively affect your brand and company reputation...

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How To Write A Great Agency Brief
06.02.2024

How to write a great agency brief

Working with an agency is a two-way street and in order to get the best from your agency, you need to give them the best chance of success. This starts with giving them a really detailed and informative agency brief.

Briefs (pants or otherwise) come in all shapes and sizes. And, depending on the tasks at hand, can be given verbally, written in an email or a more formal tender document or presentation. Regardless of the task however, there are a few key elements to ensure you include to get the best feedback…

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Lady holding sign with like and thumbs up
31.01.2024

How to encourage happy customers to leave positive social reviews

Reviews are essential for growing your business. According to a survey of 30,000 shoppers by Bazaar Voice, 89% always or mostly consult ratings and reviews before making a purchase. The majority of your customers will be searching for social proof that your business is worthy of their custom. It doesn’t just apply to online businesses either, 85% of Bazaar Voice’s respondents consult online reviews on their phones whilst shopping in store!

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Smiley faces with a hand taking one of them away
24.01.2024

Leveraging testimonials to supercharge your marketing

Building trust and credibility with customers has never been more important. Consumers today are savvy. They have easy access to a host of review websites, and vast social media networks to help them seek instant validation from others before making the decision to purchase. For businesses looking to supercharge their marketing efforts, testimonials are the key to help establish trust and boost credibility.

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24.01.2024

How to deal with negative reviews on social media

Receiving a negative review on social media is never something any brand looks forward to. However, they aren’t actually all bad… Hear us out on this one! It may be a surprise to hear they can provide opportunities to show what a fabulous company you are in different ways. If dealt with effectively, bad reviews highlight your exceptional customer service and other positives about your brand.

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